International Orders & Overseas Shipping
Placing an international order is simple and secure on our website. Just browse our selection of wheat bags, add your desired items to your cart, and proceed to checkout. During checkout, you will be able to select your shipping country and see the available shipping options and costs.
Yes, Shenaro is happy to process international orders alongside our domestic shipments! We understand the importance of global wellness, and we’re proud to offer our products to a wide range of countries.
Currently, Shenaro ships to a variety of destinations around the world. To see if we deliver to your specific location, please check the following list of countries:
Shenaro ships internationally to a wide range of countries, including Australia, Belgium, Canada, China, Fiji, France, Germany, Greece, Guyana, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Kuwait, Malaysia, Mauritius, Nepal, Netherlands, New Zealand, Nigeria, Philippines, Saudi Arabia, Scotland, Singapore, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Thailand, Trinidad & Tobago, United Arab Emirates, United Kingdom, and United States of America. We cater to overseas orders, ensuring a seamless shopping experience for our global customers.
We’re constantly working to expand our international shipping options. If your country isn’t listed above, please don’t hesitate to contact us for further information. We appreciate your interest in Shenaro products and will do our best to serve your needs!
Whether you’re a seasoned online shopper or placing your first international order, Shenaro is here to make the process smooth and hassle-free. We offer secure payment options and clear shipping information to ensure a positive experience.
No matter where you are in the world, experiencing the comfort of Shenaro’s wheat bags is just a few clicks away. Our secure website allows you to easily place new international orders and view shipping costs during checkout.
Shenaro offers competitive shipping rates for our wheat bags, delivered straight to your door! The exact cost depends on your destination country. Here’s a quick breakdown:
Free Shipping: We offer free shipping within India on all international orders.
Discounted Rates: Enjoy special shipping rates for popular destinations like the USA, Canada, UK, Australia, Singapore, and Europe.
Transparent Costs: For all other countries, a standard shipping rate of USD $15 applies.
See Specific International Shipping Costs
The table below provides a more detailed breakdown of shipping costs for various countries:
Country | Shipping Cost |
India | Free |
USA | USD $15 |
Canada | CAD $20 |
United Kingdom | GBP £12 |
Australia | AUD $20 |
Singapore | SGD $20 |
Europe | EUR €12 |
UAE | AED 55 |
Saudi Arabia | SAR 60 |
Guyana | USD $30 |
Trinidad & Tobago | USD $30 |
Fiji | USD $15 |
All Other Countries | USD $15 |
We understand you’re eager to experience the comfort of Shenaro’s wheat bags! While exact delivery times can vary depending on your location, we strive to get your international order to you as quickly as possible.
For most international orders, you can expect delivery within 7-12 business days. This timeframe takes into account processing, international shipping, and customs clearance.
Once your international order ships, you’ll receive a notification with tracking information. This allows you to conveniently track your package’s progress and estimated delivery date.
While we provide estimated timeframes, a few factors can influence delivery times for international orders:
- Destination Country: Customs clearance procedures can vary depending on your country.
- Remote Locations: Deliveries to remote areas may take slightly longer.
- Peak Seasons: During busy holiday periods, international shipping times may experience slight fluctuations.
We partner with trusted international shipping carriers to ensure your order arrives safely and efficiently.
Shenaro partners with trusted international carriers to ensure your wheat bags arrive safely and efficiently! Here’s how we get your order to you:
Reliable International Shipping Partners
We primarily utilize three major carriers for international orders:
- Aramex
- DHL
- FedEx
These carriers offer reliable and efficient delivery services across the globe.
By partnering with these established companies, we ensure your international order benefits from:
- Extensive International Networks: Reaching a wide range of destinations worldwide.
- Proven Track Records: Reliable delivery with a focus on security.
- Tracking Information: Allowing you to conveniently track your package’s progress.
We understand the importance of your order reaching you safely and on time. By partnering with these reputable carriers, we offer peace of mind for your international Shenaro wheat bag purchase.
Important Information About International Fees
When placing an international order, please be aware that additional charges may apply once your Shenaro wheat bag reaches its destination country. These charges are referred to as customs duties and import taxes.
Understanding International Fees
- Responsibility of Recipient: These fees are the responsibility of the recipient, which is you, the customer.
- Varied Costs: The cost of customs duties and import taxes can vary greatly depending on the destination country and the value of your order. Unfortunately, Shenaro cannot determine the exact cost beforehand due to these variations.
- Local Customs Authorities: For specific details and estimations, please contact your local customs authority in your destination country. They can provide you with the most up-to- date information on any applicable charges.
While we cannot control these fees, Shenaro is committed to a smooth international ordering experience. We ensure all customs documentation is included with your shipment to facilitate the process.
At Shenaro, we offer secure and convenient payment options for our international customers, so you can enjoy the comfort of our wheat bags with ease.
Flexible Payment Methods
We understand that customers from different countries may prefer various payment methods. That’s why we offer two popular options for international orders:
- PayPal: A trusted global payment platform that allows secure online transactions.
- Credit/Debit Card: We accept major credit and debit cards for your convenience.
No matter which payment method you choose, Shenaro utilizes secure systems to ensure all international transactions are safe and protected.
Our secure checkout process allows you to easily select your preferred payment method during the international order process.
Order Cancellation for International Shipments
We strive to process and ship orders as quickly as possible to ensure you receive your Shenaro wheat bags promptly. Due to this, there may be a limited window for cancelling an international order.
If you wish to cancel your international order, please contact our customer service team as soon as possible. They will do their best to accommodate your request, considering the order processing stage.
If you wish to cancel your international order, please contact our customer service team as soon as possible. They will do their best to accommodate your request, considering the order processing stage.
Email: info@shenaro.com or WhatsApp +91 9718464463
For more information about international orders, including shipping times, customs duties, and our return policy, please visit our FAQ section or contact our customer service team. We’re happy to help!
International Order Returns
At Shenaro, we want you to be completely satisfied with your wheat bag purchase. If you’re not happy with your international order, we offer a return option.
- Contact Us Within 10 Days: To initiate a return for your international order, please contact our customer service team within 10 days of receiving your order. You can reach us by:
- Email: info@shenaro.com
- WhatsApp: +91 9718464463
- Return Process: Our customer service team will guide you through the return process and provide a return address.
Please note that for international orders, customers are responsible for the return shipping costs.
Return Address:
Once you have received a return authorization, please securely package your unused Shenaro wheat bag and return it to:
Kamal International
B-51 (Basement)
South Extension Part-2
New Delhi-110049
- Quality Check: Upon receiving your returned product, we will conduct a quality check at our warehouse.
- Refund Initiation: Once the inspection is complete and the return is approved, we will initiate a refund within 24-48 business hours.
- Refund Amount: Please note that the refund amount will be for the product cost only, excluding any original import charges, shipping costs, and handling fees.
For more information about international orders, including shipping times, customs duties, and our cancellation policy, please visit our FAQ section or contact our customer service team. We’re happy to help!
It’s important to understand that customs duties and import taxes are levied by the destination country upon arrival of your international order. These fees are separate from your Shenaro purchase and are the responsibility of the recipient.
If you choose to refuse delivery due to unpaid duties and taxes, the shipment will be returned to us in India.
- Return Shipping Deductions: In this case, we will be unable to refund the full amount of your original order. The refund will only cover the product cost, minus any import charges we incur to have the product shipped back to India.
- Potential Loss of Refund: If the return shipping costs are higher than the remaining product cost, no refund will be issued.
To ensure a smooth delivery and avoid any potential loss on your order, we highly recommend checking with your local customs office for expected duties and taxes before placing your international order.
If you have any further questions about international shipping costs or placing an overseas order, our friendly customer service team is here to help! Feel free to contact us for assistance.
Email: info@shenaro.com or WhatsApp +91 9718464463
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