Orders, Shipping, Returns & Usage – Complete Policy Guide
Seamless Online Ordering Process steps are clearly outlined below to help you shop with ease. By understanding our Seamless Online Ordering Process, you ensure a smooth delivery of your wellness products. This Seamless Online Ordering Process is designed to be transparent and efficient.
A Wheatty Bag is a reusable heat therapy product filled with natural grains. It is designed to provide localized heat for relief from:
- Back pain, neck pain, and muscle stiffness
- Menstrual cramps
- Joint pain and general body discomfort
It is a comfort product and not a medical device.
- Heat the Wheatty Bag in a microwave strictly as per instructions provided with the product
- Do not overheat
- Always check temperature before applying to skin
- Use under supervision when given to children or elderly
The company is not liable for misuse or overheating.
- Orders can be cancelled only before dispatch
- Once the order has been shipped, cancellation requests will not be accepted
- To cancel, you must contact us immediately after placing the order
Part of our Seamless Online Ordering Process involves shipping within 1–3 days. We strive for a Seamless Online Ordering Process even when external courier delays occur.
We are not liable for delays once the order has been handed over to the courier partner.
Our Seamless Online Ordering Process extends globally.
- Shipping charges are calculated separately based on destination
- Delivery timelines vary by country
- When engaging in our Seamless Online Ordering Process internationally, please note that custom duties may apply.
- We are not responsible for delays caused by customs clearance.
Yes. Once your order is shipped, tracking details will be shared via email/WhatsApp so you can monitor delivery status.
Returns are accepted only in the following cases:
- Product received is damaged
- Product received is defective
- Wrong product delivered
Conditions:
- Request must be raised within 48 hours of delivery
- Product must be unused, unwashed, and in original packaging
- Proof (photos/videos) is mandatory
Returns will not be accepted for any other reasons.
Refunds are applicable only if:
- The return request is approved after verification
Process:
- Once the returned product is received and inspected, the refund will be processed
- Refund timelines depend on your payment method/bank
Shipping charges (if any) are non-refundable.
Yes, but only in case of:
- Damaged product
- Defective product
- Incorrect product received
Exchange is subject to product availability.
- Used or washed products
- Products damaged after delivery
- Requests made after 48 hours of delivery
- Minor variations in color, size, or appearance
- Contact us within 48 hours of delivery
- Share clear photos/videos as proof
- After verification, we will arrange a replacement or refund
- No hidden charges within India
- For international orders, custom duties and taxes (if applicable) must be paid by the customer
Our Seamless Online Ordering Process is the 1 best way to get your pain relief products. We have refined the Seamless Online Ordering Process to include tracking details via WhatsApp.
If you encounter issues with the Seamless Online Ordering Process, our return policy is here to help. The Seamless Online Ordering Process protects you in case of damaged goods. We believe a Seamless Online Ordering Process should be easy, which is why our Seamless Online Ordering Process is available 24/7.